![]() ![]() In terms of customer satisfaction, according to J.D. So you may have had good luck with them, but more passengers flying Alaska arrived on time in 2014. This was actually behind American and U.S. By contrast, Southwest flights were on time 74% of the time according to. Its actually the best North American airline in on time performance for 2014, period. ![]() Alaska has a far better on time performance, with 87% of their flights arriving on time. But if we're focusing on the argument that "Southwest is the best", I would just bring up Alaska Airlines. That's all fine and good, fly Southwest by all means. Now, its easy to compare Southwest and, say, Delta and point out that Southwest has better on time performance or customer service. It serves much of the Western half of the country and Hawaii, and like Southwest, only flies the Boeing 737. Like Southwest, Alaska is more of an intermediate carrier between lowcost regionals and the large legacy carriers. Alaska Airlines is a much more comparable competitor to Southwest. They offer cheaper fares, but don't fly to nearly as many destinations. First of, Southwest is sort of in a different category from large legacy carriers like United, Delta, or American. I would also argue that many of the things Southwest does well, other airlines do as well or better. I won't rehash what we already said so succinctly. There's a bit to unpackage here, and u/scottevil110 did a good job addressing that many of what makes Southwest best for you are strictly subjective. And they don't fly a lot of the smaller places that I would need to go. I live in a place where the nearest SWA airport is over 90 minutes from here, so they're hardly a viable option for me at all. You say "despite that, they are the best", but if that's what's important to you, then how can they possibly be the best? They're the best for you, and people who are looking for the same priorities in airlines as you.Įdit: I wanted to add that Southwest also stays cheap by serving smaller markets or smaller airports. If you're the type to enjoy a nice, cushy, business-class seat with liquor included and access to a departure lounge, then Southwest is absolutely not the best airline for you. Southwest is the best for a certain group of people namely the people who are looking for simplicity and affordability.īut for a different kind of traveler, the kind who likes to be pampered and rewarded for their loyalty, then Southwest is arguably among the worst. Happy CMVing!īetter/best is a subjective measure. Any questions or concerns? Feel free to message us. Speaking of which, downvotes don't change views ! If you are thinking about submitting a CMV yourself, please have a look through our popular topics wiki first. If you see a comment that has broken one, it is more effective to report it than downvote it. Firstly, please remember to read through our rules. We'd just like to remind you of a couple of things. Hello, users of CMV! This is a footnote from your moderators. ![]() Airlines are in the business of getting people to and from and I believe that SW does that the best. An airline's priority seating, at least to me who would never pay extra to fly business/first, doesn't make them a better airline. I think that despite that they are still the best. Obviously no company is perfect and I'm not saying that - I'm just saying they are better than the other airlines out there.Īlso - for flying business/first class SW probably isn't the best because of the lack of 1st class seating and the business class is basically just the front rows of the normal seating. They are cheap, easy, and nice and seem to know what they are doing. To me they seem like the obvious choice of airlines within the country. They have a good record of being on time with their business model of something like 30 minutes between touchdown to takeoff. Personal example of that: I got delayed for 2-3 hours in Baltimore, and as an apology for the wait SW gave everyone on that flight a $100 voucher for future travel when they didn't have to. I've never had a bad experience with them, and with the UpliftingNews story from today along with many other stories it seems like, overall, people tend to have a good experience with them. They also let you check a bicycle instead of a bag if you want. They allow 2 free checked bags, which along with the cheaper flights make it basically impossible to beat if you're flying with a checked bag or two. They have very cheap flights (possibly the cheapest in the country on average). ![]()
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